Returns & Exchanges

At Nicholls, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for most items in our collection. If your order isn't quite right, simply return it to us in its original condition and packaging for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a return authorization.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its unused, original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.